dmFax: Keeping fax simple... but smarter than ever
Despite the Internet revolution, traditional fax machines still prove useful in many industries. However, dmFax introduces intelligent new features that maximise the 'simple' advantages of fax technology while overcoming many of the technical hassles.
To get started, just select a number to become your company fax number. Choosing one that's in sequence with your phone new number is a good idea. Then dmFax will do the rest.
Key features and benefits of dmFax
- Allow people fax you using any number you wish
- Divert their calls to your regular fax machine number or to different machine
- Faxes are sent to you by email
- Avoid missing important faxes because your machine is busy or out of paper
- There's no need to phone the office to see if a fax has arrived. Check your email inbox instead
- Save yourself from having a buy a new fax machine, if you are happy to receive faxes by email only
- Get the benefits of expert support - from people, not machines.
| Feature | What it does | |
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web control: Control your number through any web browser, changing diverts immediately 24-7 and viewing your itemised call history online in real-time | |
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fax by email: Receive faxes by email (as picture attachments) | |
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SMS notification: Receive text alerts when someone leaves a message | |
Pricing & availability
dmFax is available at affordable prices for all businesses - with no hidden costs. See our full tariff guide for complete pricing information.
dmFax case study
Faxes by email saves solicitor's blushes
The traditional fax machine is an invaluable communications tool for one of our clients... a solicitor who works in sole practice in a busy market town. However, dmFax has made a significant difference to his business, reducing stress and giving him extra flexibility.
The challenge
The solicitor regularly receives lengthy fax messages that need
urgent attention. However, senders often find his fax number is busy,
delaying what can be a time-sensitive process. To make matters worse,
messages are often transmitted by mistake several times over, occupying
the fax machine - and causing it to run out of paper. Worse
still, these instances occur when the solicitor is away from the
office.
The solution
Rather than employ someone specifically to tend his fax machine while he's away from the office, the solicitor chose dmFax.
Business benefits
- The solicitor no longer misses a single fax message - and senders never hear the 'busy' tone
- As a result, he can improve turnaround times and enhance his reputation for customer service
- Normal fax messages arrive as before. But when the machine is busy, pages are sent to the solicitor by email instead
- When he's away on business, he changes the dmFax options so that all messages are sent by email - direct to his laptop.